Affiliate Program
Coming Soon
We are building something great. Check back soon for partner benefits and how to earn with us.
We are building something great. Check back soon for partner benefits and how to earn with us.
Find quick answers about bookings, payments, tickets, changes, and refunds.
MoMo Travel is a digital booking platform that lets you book flights, hotels, and bus tickets easily using Mobile Money and other supported payment methods.
Yes. We use secure payment gateways and encrypted systems to protect your personal and financial information.
Yes. After successful payment:
Always check your inbox and spam folder.
Flights: Changes depend on airline fare rules and may include penalties.
Hotels: Cancellation policies vary by hotel, so review the policy before confirming.
Buses: Most operators allow changes before departure, subject to terms.
Contact customer support for help.
Our team will resolve it quickly.
Yes. You can book for family, friends, or colleagues. Ensure traveler details are accurate.
Yes. The displayed price before payment includes applicable taxes and service fees unless otherwise stated.
Seat selection depends on the airline and ticket type. Some airlines may charge extra for preferred seats.
You can book as a guest, but creating an account lets you:
You can reach us through customer care hotline, email support, and live chat (if available). Support hours are shown on the platform.
Yes. Businesses can book travel for staff and manage corporate travel conveniently. Corporate solutions may be available on request.
Refunds depend on the cancellation policy of the airline, hotel, or bus operator. Processing may take 7-21 business days.
Flights: Valid National ID or passport, plus visa for international travel if required.
Hotels: Valid ID at check-in.
Bus travel: Valid ID may be required by operator.
Yes. MoMo Travel supports both domestic and international flight bookings.
Follow our official channels for updates.
